Citizen Developer Tools for Businesses
Organizations are sitting up and taking notice of citizen development—and so should you.
Citizen development tools are used by citizens or non-technical employees to build the apps they need by themselves. Citizen developers are:
Not tech
professionals
Citizen developers do not have any hands-on experience in application development or know how to code.
Work towards
efficiency
Business users are looking to create or customize solutions to solve specific problems better and improve efficiency.
Close to
the process
Citizen developers are typically subject matter experts or process experts who know how the business works.
Do not
report to IT
Citizen developers report to business units rather than IT departments but still rely on IT for high-level requirements.
What does citizen development brings to the table with the help of tools
The need for more applications despite the deficit of skilled professionals is one of the major factors that inspired the boom of citizen development. While it does not replace conventional IT, it helps greatly reduce IT reliance with the help of citizen developer tools.
Meeting demand
Modern businesses need to digitize their operations. Citizen development lets organizations build apps themselves.
Improved agility
Citizen development improves agility and efficiency by significantly reducing development and deployment times.
Democratization
Business users are able to solve problems by leveraging a democratized approach to creating solutions.
Sharper alignment
Citizen developers are typically not left on their own. Instead, they are supported by IT and work within frameworks that enable alignment.
Continuous improvement
Citizen development opens the door to identifying and solving problems while also driving improvements and innovation.
Meeting demand
Modern businesses need to digitize their operations. Citizen development lets organizations build apps themselves.
Improved agility
Citizen development improves agility and efficiency by significantly reducing development and deployment times.
Democratization
Business users are able to solve problems by leveraging a democratized approach to creating solutions.
Sharper alignment
Citizen developers are typically not left on their own. Instead, they are supported by IT and work within frameworks that enable alignment.
Continuous improvement
Citizen development opens the door to identifying and solving problems while also driving improvements and innovation.
What tools do citizen developers use?
Citizen developers make use of a broad spectrum of tools across various levels depending on the level of digitalization that an organization has going on. The following are the different types of citizen development tools that foster process automation across an organization:
Zero Level
Spreadsheets
At the lowest level of automation, business leaders use spreadsheets to manage all types of work.
1st Level
Project Management & Collaboration
The next level, employees use project boards to manage team projects, assign tasks, and work collaboratively to simplify the way teams work together to execute projects.
2nd Level
Workflow & Process Automation
Rather than relying on users to drive the work, the next step is automating tasks and let the workflow take the lead.
3rd Level
Multifunctional apps
Some leaders will want to gather several workflows together, generate reports, and build dashboards to provide a wide variety of uses.
How Kissflow empowers citizen developers
Kissflow is an all-in-one work platform that simplifies the process of building, testing and deploying business apps with the help of citizen development tools.
Drag and drop
form builder
Build forms for automating processes easily using simple drag and drop functionality.
Visual
process designer
Efficiently streamlines day-to-day operations by building logic-based workflow apps that need no code.
Ready-made
templates
Choose one of several ready-made templates that can be customized for any specific need.
Drag and drop
form builder
Build forms for automating processes easily using simple drag and drop functionality.
Visual
process designer
Efficiently streamlines day-to-day operations by building logic-based workflow apps that need no code.
Ready-made
templates
Choose one of several ready-made templates that can be customized for any specific need.
Customers rave about Kissflow
Over 10,000 companies across the world use Kissflow as their citizen development platform. And they all love what it can do for them!
I designed it, tested it, and. had it ready in a week. The platform is simple
and highly intuitive so anyone can use it.
Ajit Singh,
Chief Product Manager
Our needs are fulfilled by Kissflow. We are able to use the platform it its
maximum potential.
Kelvin Kwok,
Business Analyst
With Kissflow, we get what we pay for and more. We don't lose information and
can track processes better.
Susanna DeBari
Operations Lead
