First Fold-Oct-13-2022-09-24-07-10-AM

Citizen Automation: Setting a New Course for Digital Transformation

Discover a powerful new path to digital transformation driven by citizen developers

What is citizen automation?

Citizen automation is an enterprise practice where non-technical business users, with no coding experience, are empowered to develop digital solutions that automate work routines.

What are the benefits of citizen automation?

Reduces human errors

Reduce human errors

Solutions built through citizen automation reduce the possibility of human errors across several processes.

Cover technical debt

Covers technical debt

Citizen automation bridges the technical shortage of skilled engineers, developers, and core IT professionals.

Eliminate bottlenecks

Eliminates bottlenecks

Citizen developers are able to build the solution they need and helps unburden the IT department.

Better context

Better context

Citizen developers have a better understanding of business processes and hence are able to build better solutions.

Lower operational costs

Lower operational costs

Automation improves internal efficiency and can help cut operational costs significantly.

Increased collaboration

Increased collaboration

Solutions built by citizen automation can help improve collaboration between different teams.

Citizen automation use cases

In any modern office, there are dozens of predictable tasks that organizations deal with on a daily basis. Citizen automation can be used across multiple departments and teams to automate a host of business processes.

Employee onboarding-1
Employee onboarding

Expense reimbursement-1
Expense reimbursements

CAPEX requests-1
CAPEX requests

IT service requests
IT service requests

Customer help desk
Customer help desk

Marketing creative requests
Marketing creative requests

Sales pipeline optimization
Sales pipeline optimization

Contract renewals-1
Contract renewals

Key trends in citizen automation

Ellipse 27

97%

of IT managers believe process automation is necessary for digital transformation.

50%

of global businesses cite productivity as one of the top benefits of automation.

91%

of employees believe automation solutions offer a better work/life balance and save them time.

63%

of businesses have boosted their customer satisfaction scores with automation.

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Automate operations easily with Kissflow

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Scale digital transformation with Kissflow

Kissflow helps companies transform their business operations and scale their digital transformation efforts through citizen automation.
Intuitive application builder
Intuitive application builder

Built custom scalable business apps from scratch with no coding knowledge or expertise.

Smart Integrations
Smart integrations

Integrate your platform seamlessly with the most commonly used business apps and APIs.

Unified platform
Unified platform

Empower your citizen developers and IT teams to work seamlessly on a centralized console.

Powerful workflows
Powerful workflows

Enable your teams to create sophisticated business workflows with ease.

Robust security
Robust security

Manage citizen automation on a feature-rich platform without compromising on security.

Kissflow citizen automation

Enable digital transformation and foster a collaborative, cohesive experience. 
  • Fast-track app development and deployment
  • Improve collaboration across teams and departments
  • Enable better context-driven decision-making
  • Drive stronger governance and compliance
  • Foster measurable, tangible results
  • Expedite digital transformation
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Here’s what our customers are saying

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Carat lane
I designed it, tested it, and. had it ready in a week. The platform is simple and highly intuitive so anyone can use it.

Ajit Singh

Chief Product Manager

Jardines-3
Our needs are fulfilled by Kissflow. We are able to use the platform its maximum potential.

Kelvin Kwok

Business Analyst

Journeyone
With Kissflow, we get what we pay for and more. We don't lose information andcan track processes better.

Susanna DeBari

Operations Lead

Carat lane
I designed it, tested it, and. had it ready in a week. The platform is simple and highly intuitive so anyone can use it.

Ajit Singh

Chief Product Manager

Jardines-3
Our needs are fulfilled by Kissflow. We are able to use the platform its maximum potential.

Kelvin Kwok

Business Analyst

Journeyone
With Kissflow, we get what we pay for and more. We don't lose information andcan track processes better.

Susanna DeBari

Operations Lead

Embrace a smarter way to work through citizen automation.