Digital Automation Platforms Drive Digital Transformation: Here’s How

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Why businesses need a digital automation platform

Digital transformation involves using digital automation solutions to automate workflows and processes that require tedious manual tasks. Digital automation is important because of it:

Reduces time spent on manual, repetitive tasks

Increases productivity and eliminates human errors

Expedites the development and deployment of apps

Improves security, compliance, and access control

Promotes collaboration across teams and stakeholder

Enables better data utilization and efficiency across teams

Enhances customer experience and resolution times

Manual processes vs. digital automation

Despite the availability of technology, many businesses still rely on manual processes for specific workflows, resulting in wasted time and inaccurate results.

Features	Manual	Automated
Data Entry	Dependent on human effort to add and update data	Automatically updates data based on preset conditions
Reminders and Approvals	Manual nudging of the next-in-line approvers	Assignees get notifications once an action is completed
Speed	Lengthy process involving data stored in multiple tools	Shorter process that converges data, processes, and people
Reporting	Requires data to be retrieved from various sources	Generates standard and customized reports with ease.

Benefits of Digital automation platform

The primary benefit that a digital automation platform brings for every business is a significant increase in ROI. This increase happens because of:

Reduced human labor time

Reduced use of resources

Higher employee and customer satisfaction

Increased production and development speed

Increased compliance and security

Higher organizational flexibility

Navigate digital transformation challenges

Only 8% of companies realize their DX goals. This tells us how tricky digital transformation can be—it’s riddled with challenges. One of the biggest challenges is often resistance to change, but automation can help by easing employees into the new way of working. Automation can also standardize processes and workflows, reducing variability and increasing consistency across teams. It can also help with data management and analysis, enabling businesses to gain insights to inform decision-making and improve operations.

Over-reliance on legacy tools and systems

Inability to drive business process efficiency

Increased tensions between IT and business teams

Top-down approach to decision-making

Immature culture and employee resistance

Improper goal setting and unclear expectations

Ambiguous vision and lack of a digital roadmap

Reactive approach and inability to leverage data

Accelerate your Digital Transformation Journey

A digital automation platform not only helps organizations navigate these roadblocks but helps expedite and transform work. Kissflow’s digital process automation solution, you can automate any business process.